Shipping Policy

Our Commitment
At Anna Hair, we are committed to getting your order to you as quickly and reliably as possible. We partner with trusted global and local carriers to ensure a smooth delivery experience.

Processing Time

1.All orders are processed within 1-7 business days (excluding weekends and public holidays) after payment is confirmed.

2.You will receive a shipping confirmation email with your tracking number once your order has been dispatched.

Shipping Options & Delivery Times

Express Shipping

3-7 business days

Major Countries

Faster delivery via carriers like DHL, FedEx

Delivery times are estimates and commence from the date of dispatch, not the date of order. They may vary due to carrier processing, customs clearance, or unforeseen circumstances.

Shipping Costs
Shipping costs are calculated at checkout based on your location, the weight of your items, and the selected shipping method.

International Orders & Customs

1.Customs & Import Duties: For international orders, any applicable customs fees, import duties, or taxes are the responsibility of the customer. These charges are determined by your local customs authority and are not controlled by us.

2.Accurate Information: Please ensure your shipping address is complete and accurate. We are not liable for packages lost or delayed due to incorrect addresses provided.